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Contact the Apiture Sales Team to get started with our Digital Customer Support solution.
As your users increasingly choose digital over in-person banking, your financial institution must find new ways to have meaningful conversations. The best way to enable interactions is to offer a customer service platform that engages with your users in real-time. By meeting users where they are — on their screens — you provide the innovative, flexible support tools users need, the instant they need them.
Apiture is proud to feature modern, robust digital support through an integration with Glia, a turnkey digital customer service platform that goes beyond the typical customer service experience. Its seamless, platform-based strategy incorporates onscreen communication, collaboration, and automation, allowing users to interact using their preferred method of contact.
If customer retention is your focus, using our digital customer support resources will keep your financial institution relevant and provide meaningful support conversations.
“The ability for us to give on-the-spot customer service is a great tool, as is the ability to allow the customer to drive engagement.”
— Jackie Flater, VP of Electronic Banking and Card Services, Midwest Bank
Contact the Apiture Sales Team to get started with our Digital Customer Support solution.