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Technical Writer

at Apiture • Austin, TX

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Our Gist:

We are an open API banking platform, focused on creating cutting-edge technology for financial institutions. The platform allows banks the fast and flexible deployment of features that their customers have come to expect—mobile-focused, user-centric, convenient and secure. Join us and start dreaming of new ways to be at the center of your customers’ financial lives.

We are looking for a talented Technical Writer to focus on improving our documentation processes along with direct documentation improvements along a variety of mediums and use cases including but not limited to client and end user product and implementations guides, workbooks, and training materials.  Please see below for more about what this person will be responsible for as well as our requirements for the role.

We have this crazy, thrill-seeking goal to revolutionize banking, through an open architecture built natively for the next-generation of serverless, cloud-based technologies, providing financial customers infinite scalability, availability, and transparency. We are moving fast, thinking big, leading strong, and need your leadership to serve on the front lines of the revolution.

Our Locale:

As if chilling to the tunes of local bands and sipping local brews weren’t enough, we offer an inspiring workplace too! Our office is just a short hop away from the shops and dining at The Domain and The Arboretum. We provide generous compensation and benefits packages, a gym on-site, social events, and the opportunity to work with some of the smartest, most energetic people you’ll find anywhere. While you may have never heard of us, rest assured – over four hundred financial institutions and tens of millions of customers rely on us to power some of the most innovative and important pieces in the financial industry. We’re backed by some of the biggest and most well-respected names in finance, and we’re growing – fast.

 

Your Vibe:

  • Talented and creative technical writer focusing on software/technical documentation
  • Able to translate technical into concise content for a variety of audiences

 

Your Rhythm:

  • Serve as the Technical Writer for the Product team focusing on writing and updating client-facing and end user documentation and online help
  • Immediate support to documentation improvement needs as prioritized by the team
  • (Re)Branding of existing and new documentation

 

Your Composition:

  • Bachelor’s degree preferred or commensurate industry experience
  • 5 years of relevant technical writing experience focusing on software product and web application documentation
  • Demonstrated knowledge and experience in technology and software is required
  • Able to demonstrate technical writing/ editing skills, able to explain complex technical concepts concisely and accurately 
  • Strong communication skills, both written and verbal
  • Ability to manage multiple priorities in a fast-paced environment
  • Advanced skills with Adobe FrameMaker, Microsoft Word, SnagIt (or similar screen capture tools) and Adobe Acrobat
  • Analytical, detail oriented and very organized
  • Proven success in technical writing abilities
  • Technical Writing certification or associated studies preferred but not required

 

Physical Demands:

  • Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers
  • Able to sit, stand, stoop and bend
  • The ability to work the days and hours required to fulfill the essential functions of the position

 

Mental Demands:

  • Learning, thinking, concentration
  • The ability to interact with others and exercise self-control
  • The ability to work under stressful conditions, particularly in customer situations
  • The ability to make decisions and exercise discretion, when necessary

 

Are you up for the challenge?

 

Apply today!