Menu

Industry Insights

Webinar: Digital Account Opening

Best Practices for Improving Digital Customer Acquisition

Despite rapid growth of digital customer acquisition in an era when online and mobile banking use is higher than ever, many U.S. financial institutions have failed to optimize their account opening processes. Hear research-backed best practices and practical insights from three industry experts:

  • Bob Meara, Senior Analyst, Retail & Corporate Banking, Celent
  • Mark Moroz, EVP, Head of Product, Live Oak Bank
  • Craig Pawling, VP, Product, Apiture

The webinar highlights digital customer acquisition best practices that can help your financial institution:

  • Minimize abandonment rates during the application process
  • Understand optimal identity verification (IDV) approaches to reduce fail rates
  • Identify “good” versus “bad” friction 
  • Achieve higher funding rates 
  • Benefit from long-term, more profitable relationships with your customers

Download the Webinar

Discover best practices and practical insights about digital customer acquisition in this webinar.