Apiture’s Move to The Cloud 

Apiture is moving to Amazon Web Services (AWS). We are committed to transparent service and clarity to our customers. Our goal in the Apiture AWS transition process is to ensure these processes are clear and convenient for your financial institution.  This may require action for your financial institution as we improve our service.
Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help Apiture scale and grow in order to provide the greatest customer experience possible in capability, security, ease of use and reliability.
Apiture on AWS strengthens service reliability, positions our technology for cutting-edge innovation, and paves the way for continued development of creative, scalable and enterprise solutions for our clients.

Guides
In the coming weeks – Apiture will begin reaching out to financial institutions with the required steps to ensure a smooth transition. Below are the general impacted services with required actions for your financial institution:

  • Apiture Hosted Websites
  • Apiture VPN Networks
  • SSL Certificates
  • Vendors

 

Frequently Asked Questions

Q: What is moving (OLB, Mobile, etc.)?
A: All data and applications will be moved to Apiture AWS Cloud.

Q: How is FIS Service management changing?
A: FIS will continue to operate mobile and will be making configuration changes to use Apiture AWS Cloud environment for data retrieval and processing.

Q: What does this move mean for Apiture customers?
A: Customers will be required to make changes to support Apiture AWS Cloud move  These changes include informing your vendors to whitelist IP Addresses Apiture will provide, upgrading VPN device and establishing connectivity to Apiture AWS Cloud, updating your firewall, and SPF and other DNS or SSL Certificate updates if Apiture doesn’t currently manage your DNS / SSL Certificate.

Q: What does this move mean for end users?
A: The end user will not be impacted by this change.

Q: Where will our data live?
A: Amazon EC2 is hosted in multiple locations worldwide. These locations are composed of regions and Availability Zones. Each region is a separate geographic area. Each region has multiple, isolated locations known as Availability Zones.

  • Apiture Production will be located is US-EAST-1 (Northern VA) and DR will be located in US-WEST-2 (Oregon).  US-EAST-1 and US-WEST-2 will be high availability with multiple availability zones, while US-WEST-2 will be replicated as our disaster recovery environment.
  • Apiture is moving data over a secure internet connection between Austin Datacenter and AWS Apiture Cloud.  Apiture will also be using AWS Snowball for large volumes of data to be transported and restored within Apiture AWS Cloud.  All data transported will using state of the art encryption technologies to secure data in transit.
  • Apiture data will remain in the United States Only.
  • For more information visit the AWS Compliance and Data Privacy FAQ Page.

Q: What if something goes wrong during the move?
A: Apiture will be providing a set of IP addresses for you and your vendors to whitelist Apiture Cloud environments.  Apiture will ensure all connectivity is reliable, reachable and stable before cutting over any applications or process.  You and your vendors will be given advance notice, and then will be required to make necessary changes in a timely matter to ensure minimal downtime or system impact.

Q: How is service being maintained during the move?
A: Apiture will remain fully-functional during the move by operating out of Austin Datacenter until all application connectivity is complete, validated and performance tested.  Cutover will occur during the regular maintenance window.  If required, any issues identified will be evaluated and failed back to Austin datacenter.

Q: What is Apiture doing to secure data from breaches and other risks?
A: Apiture is working directly with AWS Security Architects and other Security consultants to ensure Apiture AWS Cloud Environment is secured and meets regulatory requirements. Apiture is also partnering with Managed Security Service providers to ensure the highest standards are met when protecting Client Data and Apiture Intellectual Property.

Q: What is AWS doing to secure data from breaches and other risks?
A: Security is the priority of Apiture and AWS alike. AWS provides comprehensive security services including, but not limited to:

  • Network firewalls built into Amazon VPC.
  • Web application firewall capabilities in AWS WAF (Web Application Firewall) which allows for the creation of private networks.
  • Controlled access to your instances and applications.
  • Encryption in transit with TLS (Transport Layer Security) across all services.
  • Connectivity options that enable private, or dedicated, connections from your office or on-premises environment.
  • For more information visit the AWS Security and AWS Compliance pages or contact Apiture Customer Support.